Role Overview

The Senior Software Engineering Manager: Web is responsible for leading the development, optimisation, governance, and delivery of enterprise web platforms and applications. This role ensures the delivery of secure, scalable, high-performing, and customer-centric digital experiences aligned with enterprise engineering standards and digital transformation objectives.

The role provides strategic and technical leadership for web engineering teams, driving modern web architecture, platform innovation, engineering excellence, and continuous improvement. The successful candidate will oversee the delivery of web solutions while ensuring alignment with security, performance, accessibility, and operational requirements.

Key Responsibilities

1. Web Strategy & Leadership

• Define and execute the web engineering strategy, roadmap, and delivery approach aligned with enterprise architecture and digital priorities.
• Lead modernization initiatives including:
  • Progressive Web Applications (PWAs)
  • Micro-frontends
  • Cloud-native web delivery
  • Responsive and adaptive design
  • API-driven frontend architectures
• Evaluate emerging web technologies and recommend solutions that improve digital experiences and engineering capabilities.
• Drive innovation through adoption of modern web development practices and frameworks.

2. Web Platform Delivery

• Oversee the complete software development lifecycle for:
  • Web applications
  • Digital platforms
  • Enterprise portals
  • Customer-facing web solutions
• Ensure web platforms are:
  • Secure
  • Scalable
  • High-performing
  • Accessible
  • Optimised across browsers and devices
• Drive adoption of engineering best practices, including:
  • CI/CD pipelines
  • Automated testing
  • Containerised deployments
  • DevOps practices
• Collaborate with backend, mobile, API, integration, and architecture teams to deliver seamless omni-channel experiences.
• Ensure solutions meet business requirements, technical standards, and operational expectations.

3. Governance, Risk & Compliance

• Establish and enforce secure coding standards and engineering practices.
• Ensure compliance with applicable security, privacy, accessibility, and regulatory requirements, including:
  • Accessibility standards
  • Data protection requirements
  • Payment security standards where applicable
• Implement application monitoring, observability, and performance management practices.
• Ensure web engineering governance aligns with enterprise security, risk, and compliance frameworks.
• Promote secure-by-design principles throughout the software development lifecycle.

4. Leadership & People Development

• Lead, coach, and mentor web engineering teams, including:
  • Front-end engineers
  • UI developers
  • Web application specialists
  • Software engineers
• Build technical capability in modern web technologies, including:
  • React
  • Angular
  • Vue.js
  • JavaScript/TypeScript
  • CSS architecture
  • API-first development
• Establish engineering standards, development practices, and technical excellence across teams.
• Foster a culture of:
  • Innovation
  • Collaboration
  • Continuous improvement
  • Engineering excellence
• Drive career development, technical growth, and succession planning for web engineering talent.

5. Stakeholder & Vendor Management

• Partner with product teams, digital channels, UX/UI teams, and business stakeholders to deliver customer-focused digital experiences.
• Collaborate with external technology partners, vendors, CMS providers, and hosting providers to ensure delivery quality and performance.
• Represent web engineering in architecture forums, technology governance meetings, and digital strategy discussions.
• Manage technical relationships and ensure vendor solutions align with enterprise standards.

Educational Qualifications

Essential

• Bachelor’s degree in:
  • Computer Science
  • Software Engineering
  • Information Systems
  • Related technical discipline

Preferred

• Postgraduate qualification such as:
  • MSc in Information Technology / Software Engineering
  • MBA or equivalent leadership qualification

Professional Certifications (Preferred)

• Cloud certifications:
  • AWS Architect / Developer
  • Microsoft Azure Architect / Developer
  • Google Cloud Platform certifications
• Front-end and web technology certifications:
  • React
  • Angular
  • Equivalent web development certifications
• Agile certifications:
  • Scrum Master
  • Product Owner
  • SAFe Practitioner
• DevOps certifications:
  • Docker
  • Kubernetes
  • Jenkins
  • CI/CD technologies

Relevant Experience

• 10–12 years’ experience in web engineering, software development, or digital platform delivery.
• Minimum 5 years’ experience in engineering leadership roles.
• Proven experience delivering large-scale, customer-facing web applications and enterprise portals.
• Strong expertise in modern frontend frameworks, including:
  • React
  • Angular
  • Vue.js
• Experience integrating web platforms with backend services, APIs, and enterprise systems.
• Strong understanding of:
  • Responsive web design
  • Accessibility standards (WCAG)
  • Web performance optimisation
  • Application security
• Experience with cloud-native web delivery approaches, including:
  • Cloud platforms
  • Content Delivery Networks (CDNs)
  • Web application monitoring and observability tools
• Experience managing engineering teams and delivering complex digital transformation initiatives.

Core Skills & Competencies

Web Engineering & Architecture

• Front-end architecture
• Modern JavaScript frameworks
• API-driven application design
• Micro-frontend architecture
• Responsive design
• Web performance optimisation
• Accessibility standards

Cloud & DevOps

• Cloud-native application delivery
• CI/CD automation
• Containerisation
• Deployment automation
• Monitoring and observability

Leadership & Management

• Technical leadership
• Engineering strategy development
• Team mentoring and coaching
• Stakeholder management
• Vendor management
• Delivery governance

Personal Attributes

• Strong strategic and technical leadership skills
• Customer-focused mindset
• Excellent problem-solving ability
• Strong communication and influencing skills
• Passion for innovation and emerging technologies
• Ability to lead high-performing engineering teams
• Commitment to continuous improvement and engineering excellence