Manager – QA Manager (DevOps Engineering)

Plays a critical role in ensuring the quality and reliability of digital applications across the enterprise. Operating under the direction of the Senior QA Manager, this role is hands-on in building and executing test plans, automating test cases, and validating releases across mobile applications, backend APIs, and cloud-based platforms.

This role works within Agile squads, collaborating closely with developers, product owners, DevOps engineers, and other QA team members to ensure high test coverage, early defect detection, and compliance with test governance standards.

The ideal candidate is skilled in both manual and automated testing, familiar with CI/CD environments, and capable of owning quality outcomes for assigned features or services.

Key Performance Areas – Core, Essential Responsibilities / Outputs of the Position (KPAs)

Relevant Experience

• 4 – 6 years of hands-on experience in manual, performance, and automated testing.
• Strong experience testing Mobile Applications, Web Portals, and APIs.
• Strong experience using Selenium, Playwright, Appium, JMeter, or Katalon.
• Skilled in proper test planning.
• Familiarity with various SDLC and STLC frameworks.
• Experience testing Java-based backend APIs, including validation of business logic, data integrity, and integration points.
• Proven exposure to cloud-based environments (e.g., Azure), with the ability to test in hybrid or disaster recovery-ready setups.
• Experience validating system behaviour during infrastructure migrations and deployments.
• Familiarity with CI/CD-integrated testing pipelines and version control platforms (Git, Azure DevOps, or GitHub Actions).
• Ability to work in Agile/Scrum environments, contributing to sprint planning, backlog grooming, and test case refinement.
• Experience with cross-platform testing tools and mobile device emulators.
• Familiarity with cloud-based testing environments is an advantage.

Key Responsibilities

• Design and execute test cases for mobile applications, web applications, APIs, and backend systems.
• Perform functional, regression, UI/UX, automation, and performance testing.
• Log, track, and verify defects through to closure; collaborate closely with developers and DevOps teams.
• Support the QA Lead in validating cutover activities.
• Contribute to the implementation of test automation scripts.
• Contribute to proper test planning and review boards.
• Ensure test documentation is complete and aligns with traceability requirements.
• Participate in Agile ceremonies and sprint-based test planning.

Information

• Must be adaptable to a fast-paced work environment (Agile, etc.).
• Must be conversant with CI/CD practices and tools.
• Strong attention to detail, communication skills, and test ownership are essential.
• Will be instrumental in ensuring release alignment, end-user quality, and regression coverage for applications as applicable.

Minimum Qualifications

• Bachelor’s Degree in Computer Science, Information Systems, Engineering, or a related field.
• 4+ years of experience in Quality Assurance.
• Additional training or coursework in Software Testing or Automation is beneficial.

Technical Skills

Testing and Automation Frameworks

• Selenium
• JMeter
• Postman
• Cypress
• Appium