Implementation Manager

The client is looking for an Implementation Manager to work in The Kingdom Of Saudi Arabia.

About the Opportunity:

The client is seeking a dynamic and experienced Implementation Manager to join their Local Delivery team. This role is critical in ensuring the successful implementation of telecom projects, with a strong focus on technical delivery, compliance, customer satisfaction and quality assurance. The Implementation Manager will oversee end-to-end project execution, from planning and rollout to customer acceptance. The ideal candidate will adopt a hybrid delivery approach, balancing operational efficiency with strategic insights while ensuring alignment with legal, environmental and safety regulations.

Key Responsibilities:

• Project Implementation
  • Lead end-to-end implementation of telecom projects in line with contractual and technical requirements.
  • Develop and manage implementation plans based on design specifications.
  • Monitor daily rollout activities and ensure timelines are met.
  • Manage design changes during implementation to address field obstacles.
• Stakeholder Coordination
  • Interface with internal teams, vendors, and customers, including regular coordination with multiple Implementation Managers.
  • Act as the main point of contact for customer site acceptance, inspections and technical audits.
  • Facilitate progress meetings and provide regular status updates to stakeholders.
• Quality & Compliance
  • Ensure strict adherence to global and local legal, financial and environmental guidelines.
  • Oversee the preparation of As-Built documentation, SIRs, punch list resolutions and site handovers (PAT and OIL clearance).
  • Enforce EHS (Environmental Health & Safety) practices throughout the implementation process.
• Documentation & Acceptance
  • Coordinate documentation gathering from engineering, deployment and QA teams.
  • Ensure completeness and accuracy of all acceptance-related documents (As-Built, BOQ, checklists).
  • Track and report acceptance progress using appropriate project management tools.
  • Support continuous improvement of acceptance processes, tools and templates.

Required Qualifications & Skills:

• Experience:
  • Minimum 7+ years of relevant experience in telecom implementation.
  • Experience with Saudi Telecom Operators (STC, Mobily, Zain) preferred.
  • Prior experience with systems is an advantage.
• Technical Skills:
  • Strong understanding of RAN, TRM, IBS domains.
  • Experience with Radio/Transmission site surveys, SIR, As-Built documentation.
  • Familiarity with STC tools and processes.
• Soft Skills:
  • Strong leadership and team management skills.
  • Excellent planning and scheduling abilities.
  • Strong problem-solving and decision-making capability.
  • Effective financial awareness and budget management.
  • Fluency in English (written and spoken).
  • Exceptional customer relationship management.

Education:

• Bachelor’s degree in electrical or communication engineering.

Certifications (Preferred):

• PMP Certification.