Core Field Engineer

The client is looking for a Core Field Engineer to work in The Kingdom of Saudi Arabia.

Purpose of the Role:

The Core Field Engineer is responsible for the coordination, management, and execution of Field Services activities supporting Operations and Engineering functions where on-site intervention is required. The role ensures continuous service availability and performance in line with agreed Service Level Agreements (SLAs).

The position primarily involves on-site activities and requires strict adherence to Project Occupational Health and Safety (OHS) requirements.

Key Responsibilities:

• Execute corrective maintenance activities on network and infrastructure equipment
• Manage site maintenance and report any facility failures that may pose health and safety risks
• Perform preventive maintenance by managing checklists and coordinating maintenance schedules
• Execute site acceptance activities and manage acceptance checklists as per defined scope
• Coordinate spare parts handling, logistics, and maintain accurate inventory records

Qualifications and Industry Experience:

• Education: Bachelor’s degree in Telecommunications or equivalent
• Experience: Minimum of 5 years in a similar field services or core network role

Technical Competencies:

• Strong knowledge of telecom service networks including 2G, 4G, and 5G technologies
• Experience working with multi-vendor telecommunications equipment
• Proven troubleshooting skills for hardware-related issues in core network environments
• Hands-on experience with network management and operational tools (e.g., CLI-based tools, file transfer utilities, Linux environments)
• Experience with enterprise switches (e.g., Dell, Juniper or equivalent) is preferred
• Basic knowledge of Kubernetes, packet analysis tools (e.g., Wireshark), and cloud platforms is an advantage
• Ability to resolve 1st and 2nd level hardware operations and maintenance alarms for core network elements such as databases, switching, and gateway nodes
• Experience performing board/module replacements and applying operational procedures in live network environments
• Strong troubleshooting skills for optical fiber issues, including loop testing, fiber cleaning, and power measurements using standard test tools
• Experience supporting packet-switched core nodes and VAS-related hardware activities
• Knowledge of redundancy testing, high-availability verification, and hardware recovery procedures
• Provide on-site support during network management system outages

Behavioural Skills and Competencies:

• Language Skills: Fluent in English
• Functional Skills: Strong understanding of technical instructions and operational processes
• Communication Skills: Effective interpersonal communication and knowledge sharing
• Work Ethic: Proactive, results-oriented, flexible, and able to work under pressure
• Attention to Detail: High level of accuracy and accountability
• Safety Awareness: Strong knowledge of hazard identification, risk assessment, accident investigation, and root cause analysis (RCA)
• Compliance: Adherence to ethics, compliance standards, and company values