Manager – Devops Engineering

As a Senior DevOps Engineer, you will drive the design, implementation, and optimization of scalable, secure, and reliable platform solutions across hybrid environments, including Azure, Alibaba Cloud, and on-premises Kubernetes platforms such as vStack and TKGI. You will play a pivotal role in enabling seamless build and deployment processes, automating infrastructure provisioning, and ensuring the resilience of both production and non-production systems.

This role supports multiple operating companies with a strong focus on platform engineering, CI/CD, observability, workload identity integration, and governance. You will work across cross-functional teams to enforce best practices in configuration management, release automation, and secure connectivity, balancing agility with compliance.

Your contribution will ensure end-to-end delivery quality, platform reliability, and alignment with enterprise architecture standards across Group and operating company initiatives, while actively mentoring DevOps and platform teams to adopt modern practices.

Key Performance Areas

Core, Essential Responsibilities / Outputs of the Position (KPAs)

Strategy Development and Implementation

• Execute the DevOps and Environment Strategy in alignment with broader business objectives and the platform roadmap.
• Translate high-level goals into actionable initiatives for Production and Non-Production environments, automation, tooling, and platform resilience.
• Ensure the delivery and evolution of Infrastructure-as-Code (IaC), GitOps, observability, and deployment processes that support high availability, scalability, and performance.
• Drive adoption of modern DevOps practices and secure software delivery approaches across business units and engineering teams.
• Actively contribute to the DevOps and Engineering strategic roadmap, ensuring alignment with enterprise-wide digital transformation initiatives.
• Establish governance and performance metrics to ensure continuous tracking of strategy execution, reporting on progress, identifying gaps, and adjusting plans in response to internal and external shifts.

Operational Delivery

• Define and execute CI/CD strategies, ensuring frequent and reliable software releases.
• Design and maintain automated deployment pipelines and Infrastructure-as-Code (IaC) using tools such as Kubernetes, Docker, Bicep, and Terraform.
• Collaborate across teams to manage infrastructure needs in both cloud and on-premises environments.
• Ensure robust monitoring, alerting, and incident response processes to maintain system performance and availability.
• Enforce DevSecOps practices, including vulnerability management, access control, and compliance.
• Oversee environment provisioning and release readiness for production and non-production systems.
• Lead troubleshooting, root cause analysis, and continuous performance tuning activities.
• Support system upgrades, patching, and technical testing, including stress and load testing.
• Drive process improvements, cost optimization initiatives, and DevOps maturity.
• Promote a culture of continuous learning, innovation, and cross-functional collaboration.

Governance, Tactical Execution & Performance Management

• Participate in strategic and operational meetings, providing input and facilitating decision-making for tactical changes and internal initiatives.
• Review and contribute to internal and global projects, target setting, and budget planning aligned with sub-functional strategy.
• Manage and resolve critical escalations, consulting stakeholders and escalating high-impact issues where necessary.
• Monitor team and vendor performance against KPIs and SLAs, driving corrective actions and continuous improvement.
• Oversee functional and project budgets, ensuring alignment with business objectives and cost-control measures.
• Track and report on progress, risks, and outcomes periodically and on demand using defined metrics and governance standards.

Job Requirements (Education, Experience and Competencies)

Education

• Bachelor’s Degree in Engineering, Computer Science, Information Technology, Electronics & Communication, or a related discipline (4 years).
• Relevant certifications such as:
  
  • Certified Kubernetes Administrator (CKA)
  • Microsoft Certified: Azure DevOps Engineer Expert
  • Alibaba Cloud DevOps Engineer
  • OpenShift Administrator Certification
  • vStack Platform Operations or Administration Certification

Experience

• Proven experience as a DevOps Engineer or similar role, with a strong understanding of software development and operations principles.
• 4–5 years of experience in technical architecture, application development, or operations.
• Experience with public and private cloud platforms such as Azure, Alibaba Cloud, vStack, Apsara, and OpenShift is advantageous.
• Proficiency in infrastructure automation tools such as Bicep and Terraform.
• Experience with containerization technologies such as Docker and orchestration tools such as Kubernetes.
• Experience with microservices architecture and serverless computing.
• Experience with Azure DevOps CI/CD or similar tools, infrastructure automation, monitoring systems, and incident management.
• Previous experience working in Agile/Scrum environments.
• Experience within a FinTech or Financial Services environment.