Field Mentor

The client is looking for a Field Mentor (5 Positions) to work in Saudi Arabia.

Role Overview:

The Field Mentor will be responsible for training, supervising, and supporting ASP teams on-site to ensure compliance with project and customer quality standards. This role involves coaching, monitoring site readiness, troubleshooting, and ensuring adherence to EHS and project requirements.

Roles & Responsibilities:

• Attend sites with ASP teams for training and coaching.
• Address identified gaps from ASP Mentor during theoretical & practical training.
• Provide daily progress reports to ASP Manager & Mentor.
• Verify site readiness (Civil & Power works).
• Ensure ASP teams verify site survey data onsite.
• Confirm materials delivered match SMR and report deviations.
• Ensure team readiness for EHS pre-work checks.
• Oversee site installation as per MOPs, project documentation, and customer standards.
• Support on-site commissioning and troubleshooting with back-office integration.
• Ensure all required data/photos are uploaded in RSC Pre-PAT FTR sessions.
• Ensure snags/observations from RSC QA/FTR sessions are resolved.
• Confirm SRS and IMK/ESI tests are performed and logs sent to project team.
• Support material dismantling and packing.
• Assist ASP team in customer site acceptance.
• Supervise, manage & train ASP team installation practices covering RF and Transmission fault finding (VSWR, sector swaps, tilts, connectors, cabling, integration & testing).
• Perform quality checks and audits for team performance and knowledge.
• Identify and report risks related to H&S, workflow, quality, and performance.
• Ensure team KPIs are achieved (Quality, Safety, Standards, Duration).

Background & Experience:

Radio Knowledge:

• RBS 6000 Installation, script loading, alarm clearance, fault finding.
• Transmission knowledge (preferred).
• RF installation, fault finding & testing (VSWR/DTF).
• Civil background & quality.
• Technical site surveys & TSSR.
• Telecommunications equipment installation standards.
• Basic software commissioning.

Transmission Knowledge (additional advantage):

• Equipment: Mini Link TN, 20P, 20PB, 6P, MMU, 6600 series.
• MW Antenna (0.3m to 1.2m+).
• MW link installation, commissioning & troubleshooting.
• Configurations (1+0, 2+0, 2+2, 4+0 etc.).
• VLAN configurations.

Personal Competencies:

• EHS compliance with valid certifications (Risk Assessment, Medical Fitness, Working at Height, Defensive Driving, First Aid, Fire Fighting).
• Strong communication & interpersonal skills.
• Ability to quickly learn new tools and processes.
• Proactive mindset with Change Management understanding.
• Strong presentation skills (oral & written).
• Proficiency in Microsoft Office.
• Creativity, problem-solving & innovation.
• Determination, adaptability & responsiveness to new information.
• Team-oriented with willingness to learn.

Qualifications & Requirements:

• Bachelor’s degree in Electrical Engineering / Technical Trade Certification.
• Accredited certification (e.g., wireman’s license, networking, programming).
• 3–5 years’ field experience in installation, integration & troubleshooting.
• NQF level 4 qualification with RAN/Transmission experience.
• Laptop required for reporting & tasks.
• Valid EHS field certifications.
• Ability to work independently and in a team.

Preferences:

• Arabic/Urdu speaking.
• Valid Iqama/Business visa for KSA.
• Driving license for KSA.
• Valid EHS certifications.
• Dual experience (RAN & TRM).