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Incident Manager

Location: Beerse Salary:
Type: Contract Start Date: ASAP
Posted: 约1个月 前 Contact: Ross Stubbs

Ross is looking for an Incident Manager to work in Beerse, Belgium on a 6-month rolling contract.

Responsibilities:
- Provide technical leadership during a network outage/incident and demonstrate the ability to integrate L1, L2 and L3 level engineers for the incident resolution or work-around
- Ability to engage technically at an L2 or L3 level for Network Incidents would be a plus.
- Overseeing the incident management process and team members involved in resolving the incident.
- Logging all incidents and their resolution to see if there are recurring ones.
- Adjusting the incident management process as required to ensure its effectiveness.