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Command Centre Operations - L2

职称: Command Centre Operations - L2
合同类型: Contract
位置: Prague
行业:
开始日期: ASAP
参考: RS-CCOL2
联系人姓名: Ross Stubbs
联系电子邮件: ross.stubbs@tanint.com
招聘发布: February 18, 2021 17:14

职位描述

Ross is looking for a Command Centre Operations - L2 to work a 6-month contract in Prague. You should have at least 1 year of experience.

Required experience:
- Experience in ticketing tools like Remedy, Remedy Force.
- Experience/Understanding of monitoring tools.
- Understanding of Critical incident management.
- Understanding of Change management.
- Good communication skills.
- Fast learner and process-oriented attitude.
- Experience in ticket Auditing/ ticket analysis and reporting will be preferred.

 

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