Going beyond LinkedIn for rare talent
Our client, a major IT manufacturer producing innovative and frequently ground-breaking platforms principally for the retail market, wanted to expand geographically into Middle Eastern markets – particularly Saudi Arabia
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The Challenge
Our client, a major IT manufacturer producing innovative and frequently ground-breaking platforms principally for the retail market, wanted to expand geographically into Middle Eastern markets – particularly Saudi Arabia. A number of Recruitment Agencies had been endeavouring to fill the roles that the client had sent them for 5 months to no avail.
The roles (Account Management and field-based positions) were in themselves not particularly difficult in terms of identifying potential candidates but the employment compliance requirements for the country posed a significant challenge in that many potential candidates could, or even would, not be considered. Tangent had been successfully finding recruitment solutions for both contract and permanent roles across the Middle East for the best part of a decade. The institutional knowledge built up from that successful business was, we believe, a significant factor in our subsequent success with this client. At the outset, we arranged a meeting with the client in Dubai in order that we could fully understand their requirements and the type of individuals they were looking for to ensure the best fit with their unique business culture. Daily contact and the establishment of strong relationships with the Client Requirement Teams (from Senior Field Managers through to the Recruitment Teams) was also crucial throughout the process – given earlier delays through the initial agencies contacted there was a desire to move fast once the details of potential candidates were submitted to them and positions frequently changed.
The Solution
Armed with the role requirements, our knowledge of the working environment and a good understanding of the cultural fit needed we searched for likely names across our network. Unlike other organisations Tangent invest in building networks of passive candidates ensuring our clients have access to talent not readily available n the market.
Potential candidates were engaged and interested names submitted to the client. Given the number of open roles there were frequently up to 10 candidates chosen for an interview at any one time at Interview Days in different locations across the Middle East – thus the need to control logistical arrangements properly was very important. With over 900 contractors currently working in over 75 countries the Tangent Candidate Care Team are well versed in ensuring logistical arrangements are dealt with effectively and smoothly – indeed they have won a number of Industry Awards for their work. Another differentiating factor as far as the client was concerned around the logistical support provided through Tangent was our ability (thanks to our financial strength) and willingness to cover all the costs of the logistical arrangements up-front, and then subsequently invoice the client later.
The Result
Candidates submitted for interview has been well-prepped and were fully committed to the potential role and to the required start date, so once offered jobs post interview all accepted with no drop-outs. Thus 6 roles that had remained vacant for some 5 months before involvement by Tangent were filled successfully within 4 weeks of us being engaged. Given this success rate the client has included Tangent in the agencies they use elsewhere and we are currently working on a number of positions with them.
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