VoIP Specialist

Job Title: VoIP Specialist
Contract Type: Permanent
Location: Essex
Salary: £30k - 45k per year
Start Date: 2017-11-03 00:00:00
Reference: JN -112017-42411
Contact Name: Mckenzie Pickering
Contact Email:
Job Published: November 06, 2017 17:45

Job Description

My client are urgently seeking a VoIP Specialist to join one of the UK's fastest growing technology companies based in Essex.

The ideal candidate will need to be agile and able to multi-task yet ensure accuracy at all time. Possessing excellent communication skills is highly efficient and able to be a confident team player.

Responsibilities include; 

  • Training customers on site and remotely
  • Liaising with suppliers
  • 1st and 2nd Line support to partners and customers
  • Acting as a consultant to customers to get the most out of their online portal and system features
  • Resolving any queries or issues with customers hosted telephones/SIP trunks systems including faults with call routing, broadband, handsets etc
  • Liaising with suppliers to escalate issues
  • Processing all service orders including connectivity, hosted voice etc

Skills and knowledge required

  • A basic knowledge of SIP
  • Experience and knowledge of Broadsoft or Asterisk
  • Able to work and schedule tasks and manage them accordingly
  • Excellent communication skills
  • Problem solving and being able to generate new ideas and solutions

In addition to a great basic salary, we are also offering the successful VoIP Specialist a great benefits package and a genuine opportunity to advance your technical skills and career within a rapidly expanding organisation.

If you meet these requirements, please apply with an up to date CV!

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