Technical Director Optical/Transmission
|Job Title:||Technical Director Optical/Transmission|
|Contact Name:||Kaifeng Shi|
|Job Published:||July 19, 2022 07:06|
Kaifeng is hiring for a Technical Director Optical/Transmission role. This is a permanent role based in Indonesia.
• Responsible for the post-sales technical service activity
• Managing a team of engineers and to provide effective and timely customer service/support as well as issue resolution
• Provide effective solutions on technical issues
• To provide technical consultation to internal sales and product team
• To ensure all technical team members are fully engaged in delivering the project and meeting the project objective.
• Responsible for overall service spare parts and maintenance.
• Plan and implement a training program to build up service team capability and service deliverables
• Participate in internal and external customer meetings to define technical requirements, quality assurance, manpower allocation and tool requirements to improve customer satisfaction
• To liaise with service partners on technical matters such as technical specification, spare parts, performance parameters and warranty.
- Minimum of a Bachelor's Degree in electrical engineering, computer science or other ICT related majors
- Minimum of 3 years transmission related working experience.
- Technical knowledge and skill in DWDM, SDH, MSTP, NCE product
- Possess people management skills, excellent interpersonal and communication skills.