Technical Director Optical/Transmission
Job Title: | Technical Director Optical/Transmission |
Contract Type: | Contract |
Location: | Indonesia |
Industry: | |
Start Date: | ASAP |
Reference: | KS-TechDrOpsTransm |
Contact Name: | Kaifeng Shi |
Contact Email: | kaifeng.shi@tanint.com |
Job Published: | July 19, 2022 07:06 |
Job Description
Kaifeng is hiring for a Technical Director Optical/Transmission role. This is a permanent role based in Indonesia.
Role responsibilities:
• Responsible for the post-sales technical service activity
• Managing a team of engineers and to provide effective and timely customer service/support as well as issue resolution
• Provide effective solutions on technical issues
• To provide technical consultation to internal sales and product team
• To ensure all technical team members are fully engaged in delivering the project and meeting the project objective.
• Responsible for overall service spare parts and maintenance.
• Plan and implement a training program to build up service team capability and service deliverables
• Participate in internal and external customer meetings to define technical requirements, quality assurance, manpower allocation and tool requirements to improve customer satisfaction
• To liaise with service partners on technical matters such as technical specification, spare parts, performance parameters and warranty.
Role requirements:
- Minimum of a Bachelor's Degree in electrical engineering, computer science or other ICT related majors
- Minimum of 3 years transmission related working experience.
- Technical knowledge and skill in DWDM, SDH, MSTP, NCE product
- Possess people management skills, excellent interpersonal and communication skills.
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