Tablet and PC Expert (MEA region)

PC and Tablet Product Expert / Advisor (MEA Region)

Key Responsibilities:

• Customer Focus Help customers discover, enable and implement high-value product technology solutions and services across a broad range of devices that meet their individual needs and exceed their expectations.
• Consistently deliver high standards of sales and service, supporting the strategies of the Retail organization.
• Listen to and understand customers stated and unstated needs. Present total solution offerings and sales support based upon each customer’s unique needs, both before and after the sale.

Requirements

• Expertise in PC product in Middle East and Africa region
• Prior experience with retail sales, hospitality or high-level customer service experience preferred, as well as experience selling technology or other consumer products. Some college/secondary education is preferred.
• Passion for and usage of Microsoft products and an excitement for all technology. Superior customer service/people rapport building skills, both 1:1 and in a group environment.
• Problem-solving, presentation skills, and multi-tasking ability. Some teaching or training experience is a plus.
• Thrive in a fast paced, dynamic, public facing environment
• Team player and ability to get along with others.