Solutions Design Engineer

Job Title: Solutions Design Engineer
Contract Type: Permanent
Location: Dallas
Salary: $100k - 115k per year
Start Date: 2019-05-20 00:00:00
Reference: JN -042019-46011
Contact Name: Lee Baigent
Contact Email:
Job Published: April 10, 2019 14:26

Job Description

We are looking for individuals who are highly motivated, have the right technical experience, combined with the desire to be in front of customers.   This role is a critical component to the success of the Customer Solutions Delivery process and we are looking for the "best of the best".

This role is suitable for experienced Telecommunications Engineers / Solution Architects with experience selling to Telecom service providers worldwide.

Our product is the most widely deployed, dedicated Centralized Signalling and Routing Control platform in the market – helping carriers with the migration from TDM and legacy SS7/C7 networks to IP, IMS, VoLTE and IPX. 


The main responsibilities of the job are:

  • Create High Level Designs (HLD) for off-the-shelf implementations.
  • Conducting low level design workshops with customer architects to extract all key learning from the customer's requirements.
  • Create Low Level Solution Design Documents for bespoke solutions which will include
  • Architectural Diagrams
  • Call Flow Diagrams
  • Logic Flow Diagrams
  • In-depth signaling analysis
  • Act as the primary technical liaison for solutions between the customer and the company
  • Participates in providing feedback to Product Management and Engineering regarding customer functional requirements.


The successful candidate will have the following personal attributes:

  • Essential for this role is proven experience in dealing with deep technical concepts in the signaling plane with the following protocols:  SIP, DIAMETER, DNS/ENUM, MAP, INAP, CAMEL. Other signalling protocols would be beneficial but not essential.
  • Must be able to understand telephony concepts from the Core, the Edge and the Provisioning side of the carrier’s architecture, including SS7/C7 concepts and IP networks.
  • Deep knowledge of all the interworking functions within IMS must be proven.
  • Motivated and essentially self sufficient
  • Ability to draw out call flows and sequence diagrams and really expresses a mastery of knowing the protocol specifications.
  • Excellent ability to document and express the learning from the customer's requirements into a Solutions Design Document that is used to build customer specific solutions
  • The role requires in-depth technical experience and the ability to stay abreast of evolving technologies.
  • Excellent presentation skills
  • Ability to present technically deep concepts to a wide range of engineers, architects, and design teams
  • Travel will be required:  between 10-30% based on location. 
  • Fluent in English. Speaking a second (or more) language is a big benefit but not a requirement
  • The ability to work well in a team, as well as independently.

Qualifications and Experience

  • A thorough understanding of voice and data networking technologies is essential.
  • Four-year Engineering degree in a related technical field preferred, ideally Telecommunications, Computer Science, Information Technology. (if no degree then based on experience)
  • 5 years proven experience with the technology and presenting in front of customers
  • Ideal experience coming from working at Carrier Core Network groups or large vendors that sell into the carrier core network team
  • Proven technical skills – which must be in the areas of Telecom architecture, IP networking including SIP, Diameter and SS7.
  • Having a deep set of technical contacts across the Tier 1 and Tier 2 carriers would be a big plus!!

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