We are currently looking for a Service Introduction Lead to work based in Dunstable on a 6 month contract basis. My client has a new opportunity for a contract Service Introduction Lead, to provide Service Design and Transition expertise to support their 19/20 portfolio delivery.
What we are looking for
- Experience of service design for implementations with multi supplier and technical interfaces
- Proven experience gained in an IT service management/delivery environment, responsible for areas such as service introduction, transition or design.
- Experience of contract negotiations and management.
- Experience of producing service documentation (Service Design/Definitions, Knowledge Articles, Run Books)
- Experience in managing deliverables via 3rd party suppliers.
To apply for this role, please send an updated CV and I will be in touch with further details!