Service Introduction Lead

Job Title: Service Introduction Lead
Contract Type: Contract
Location: Dunstable
Salary: Market related
Start Date: 2019-02-20 00:00:00
Reference: JN -022019-45674
Contact Name: James Tiffin
Contact Email:
Job Published: February 20, 2019 15:29

Job Description

We are currently looking for a Service Introduction Lead to work based in Dunstable on a 6 month contract basis. My client has a new opportunity for a contract Service Introduction Lead, to provide Service Design and Transition expertise to support their 19/20 portfolio delivery.

What we are looking for

  • Experience of service design for implementations with multi supplier and technical interfaces
  • Proven experience gained in an IT service management/delivery environment, responsible for areas such as service introduction, transition or design.
  • Experience of contract negotiations and management.
  • Experience of producing service documentation (Service Design/Definitions, Knowledge Articles, Run Books)
  • Experience in managing deliverables via 3rd party suppliers.

To apply for this role, please send an updated CV and I will be in touch with further details!