Senior Channel Manager (Distributor)

Job Title: Senior Channel Manager (Distributor)
Contract Type: Permanent
Location: Indonesia
Reference: KS-SeniorCMD
Contact Name: Kaifeng Shi
Contact Email:
Job Published: July 23, 2022 11:21

Job Description

Kai is looking for a Senior Channel Manager (Distributor) to work in Indonesia on a permanent basis. 


Role responsibilities:

• Deeply understand business requirements and needs, provide comprehensive solutions to support the channel business growth and solve the business pain points. Willing to grow with the business and support its success in Indonesia Market.
• Responsibility of PAM(Partner Account Manager):
• Partner Developing: Responsible for developing, recruiting partners to support healthy growth of the company's Indonesia enterprise business.
• Partner Planning: Developing long term business plans for partners and the company's business success in Indonesia market by good understanding of partner’s business as well as the company. Help partners with annual joint business plan for both sales performance achievement and capability improvement target. 
• Partner Performance Management: Support partners to achieve sales target as well as strategic targets (including but not limited to gain the key person’s support in partner with excellent relationship management, professional act as a bridge between partner and all related teams in the company, etc). Conduct and leverage resources support partner to improve sales performance if necessary.
• Partner Capabilities Improvement: Analyzing the gap between partners’ capabilities and the company's business requirements and making and organizing resources to deliver comprehensive improvement solution.
• Partner Satisfaction Management: Be responsible for partner’s satisfaction improvement, including but not limited to handle channel conflicts/complains/action plan follow up, etc.
• Other partner business-related issues assigned by the supervisor


Role requirements:

- Minimum of a Bachelor's Degree in electrical engineering, computer science or another ICT related major

- 10+ years ICT company Channel business field working experience, Channel Sales experience is a must.

- Work experience with Cisco/Juniper/Aruba(HPE network) is preferred.

- Work experience in distributor or top system integrators is preferred as well.

- More than 3 years Channel Sales hands-on experience in ICT industry

- Profound knowledge in partner development, performance management, Marketing & Training and partner satisfaction management and so on.

- Profound knowledge in mainstream Indonesia partners & customers.

- Result-oriented, good communication skills and strong coordination skills.