Rent and Income Officer

Job Title: Rent and Income Officer
Contract Type: Contract
Location: Bristol
Salary: £13 - 15 per hour
Start Date: ASAP
Reference: Rent and Income
Contact Name: Naomi Conn
Contact Email:
Job Published: February 02, 2018 17:21

Job Description

Tangent International are looking to recruit a Rent and Income Officer to work a 3 month extendable contract in Bristol.

This is for a public sector comapany therefore you will need to work in scope of IR35.

Rate - £15 per hour - Umbrella

  • To act as primary officer for every tenant on the patch in accordance with rent arrears strategy and procedures, undertaking daily contact with tenants and their representatives concerning any aspect of Rent Income collection, including home visits, telephone enquiries, office interviews, taking payments by telephone, offering advice on maximising income and methods of payment, debt counselling signposting and attend evictions.
  • To protect and make a positive impact on the Council’s revenue and expenditure stream, whilst taking appropriate actions aimed at ensuring sustainable tenancies.
  • To maximise rental income collection but ensuring key principles of customer care are adhered to and the needs to vulnerable tenants are met.
  • To negotiate realistic repayment agreements taking into account financial circumstances and identify suitable cases for referral to debt counselling services.
  • To actively monitor all repayment arrangements on a regular basis and take appropriate action. 

If you are interested, please send your updated CV for consierdation.