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IP Cisco Engineer

Location: Africa Salary:
Type: Contract Start Date: ASAP
Posted: 14 days ago Contact: Ceci Zhang

Ceci is looking for an IP Cisco Engineer to work in West Africa on a project. Candidates must have experience in Huawei or Cisco IP equipment, and those that have international project experience are preferred.

Role responsibilities:
• Proactive maintenance
• To restore and recover the service based on SLA (Temporary and permanent solution)
• Implement disaster recovery plan
• Escalating to CS and R&D and providing the required information 
• Second-line support to the field maintenance team 
• Output technical troubleshooting cases  
• Routine preventative maintenance and analysis of all network elements 
• CR implementation supervision 
• Release and data management (such as backup) 
• IPBB and IP-related dimensions and planning 
• Implementation for expansion, rehoming and integration
• End-to-end optimization (planning and implementation)
• Reporting: regarding KPI weekly and monthly. Make reports regarding to Fault Management and hand it on time. 
• Communication with customers
• Providing training plan for FLM and FO 


Requirements:

Skills
• Proficiency in fault management
• Performance & capacity monitoring skills
• Configuration management

Experience:
• Experience in system upgrades, expansions & health checks of the network. 
• Minimum 5 years experience in IPBB (Telecom or Service provider)  
• Having Huawei or Cisco certification minimum CCNP level or equivalent       
• Well-versed with DataCom network architecture & protocols.   
• Familiar with O&M and technical support workflow. 

Education:
• Having Huawei or Cisco networking certification - minimum CCNP level or equivalent  


 Other Requirements
• Good communication skills
• Fluent in English

Key Interfaces
• Core Back Office Manager
• IPT Team Leader
• Customer’s Operations Team

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