Incident Manager

Job Title: Incident Manager
Contract Type: Contract
Location: Beerse
Start Date: ASAP
Reference: RS-IncidentManger
Contact Name: Ross Stubbs
Contact Email:
Job Published: April 09, 2021 15:32

Job Description

Ross is looking for an Incident Manager to work in Beerse, Belgium on a 6-month rolling contract.

- Provide technical leadership during a network outage/incident and demonstrate the ability to integrate L1, L2 and L3 level engineers for the incident resolution or work-around
- Ability to engage technically at an L2 or L3 level for Network Incidents would be a plus.
- Overseeing the incident management process and team members involved in resolving the incident.
- Logging all incidents and their resolution to see if there are recurring ones.
- Adjusting the incident management process as required to ensure its effectiveness.