ECM/EOC Conceptwave CNS Manager

Job Title: ECM/EOC Conceptwave CNS Manager
Contract Type: Contract
Location: Riyadh
Salary: Market related
Start Date: 2019-03-01 00:00:00
Reference: JN -032019-45749
Contact Name: Andrew Smith
Contact Email:
Job Published: May 22, 2019 11:24

Job Description

ECM/EOC Conceptwave CNS Manager required for a 12 month extendable contract based in Riyadh, KSA.


The position is looking to start ASAP and will be paying a monthly salary of SAR 17,000 plus usual KSA benefits.


Our client is one of the major global telecommunications vendors.


The successful candidate will have the following experience:


1. Experience in Order care /Product Catalogue implementation preferable 

2. Work experience with Concept Wave 16.x and later release. 

3. Work experience in Java/J2EE especially Java scripting is preferred, Troubleshooting and Analysis skills required. 

4. CNS role for ECM-EOC application troubleshooting background. 

5. Participate in CCB meeting with project and maintain proactive support for ECM EOC solution. 

6. This person shall ensure that the services provided to customers are continuously available and CSR KPI are up to date. Require E2E troubleshooting skills with different integration points. 

7. Experience in Concept Wave Velocity Studio (Ericsson Order Care-EOC and Ericsson Catalog Manager-ECM) for Troubleshooting Order Management systems, Enterprise Product Catalog. 

8. Experience in modules such as Order Care, code tables, APIs, Taxing Model, Versioning, Buy-Flow, Order negotiation, User Interface, Processes, Customer Information Management, Service Registry etc. 

9. Have worked on Catalog Designer, Velocity Studio, knows how to configure events, validation on products.


If you would be interested in applying, please submit your CV

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