|Type: Contract||Start Date: June 2021|
|Posted: 23 days ago||Contact: Lola Liu|
Lola is looking for a DPI Core BO Engineer to work in Egypt on a 12-month contract.
1. Deal technically to assure the efficient reduction In-Network Faults related to the IP Network
2. Ensure the supporting for the 1st line if faults will be escalated to the 2nd line during 24 x 7 Operations and react immediately to manage the end to end restoration.
3. Adhere to committed SLAs and ensure proper follow up of network 2nd level faults until closure, escalate and follow up with 3rd line support or Vendor TACs (DPI Procera).
4. Evaluate new project HLD solution technical risks
5. Interface with Pre-sales solution team for new opportunities and POCs
6. Follow the predetermined processes and the organizational Workflow.
7. Planned actions preparation and implementation.
8. Ensure Customer satisfaction by supporting to reach the agreed level of Network Performance.
- 3-5 years of relevant working experience proven in the DPI network field in a similar operation.
- Highly analytical in problem-solving with the ability to apply original and innovative thinking especially for technical problems.
- Have the basics of OSI layer structure.
- Strong knowledge of TCP/IP & UDP protocols.
- Experience in L3/L4/L7 protocols reading and handling and troubleshooting.
- Strong experience in HTTP/HTTPs/DNS/DIAMETER/RADIUS application protocols.
- Have a full understanding of policy configuration and traffic parsing on different layers.
- The ability to detect and block fraud cases.
- Good experience in DPI interworking with different peers BRAS/PCRF/OCS/AAA.
- Strong knowledge of online & offline charging mechanism.
- Hands-on experience in Wireshark packet analyzer tool.
- To be aware of newly introduced protocols for different Apps & services periodically.
- Good communication skills with customer and teams.
- Ability to think quickly and calmly when working under pressure
- Network service / performance-focused.
- Good analytical and investigation technique.