Command Centre Operations - L2

Location: Prague Salary:
Type: Contract Start Date: ASAP
Posted: 12 days ago Contact: Ross Stubbs

Ross is looking for a Command Centre Operations - L2 to work a 6-month contract in Prague. You should have at least 1 year of experience.

Required experience:
- Experience in ticketing tools like Remedy, Remedy Force.
- Experience/Understanding of monitoring tools.
- Understanding of Critical incident management.
- Understanding of Change management.
- Good communication skills.
- Fast learner and process-oriented attitude.
- Experience in ticket Auditing/ ticket analysis and reporting will be preferred.