Command Centre Operations - L2

Job Title: Command Centre Operations - L2
Contract Type: Contract
Location: Prague
Start Date: ASAP
Reference: RS-CCOL2
Contact Name: Ross Stubbs
Contact Email:
Job Published: February 18, 2021 17:14

Job Description

Ross is looking for a Command Centre Operations - L2 to work a 6-month contract in Prague. You should have at least 1 year of experience.

Required experience:
- Experience in ticketing tools like Remedy, Remedy Force.
- Experience/Understanding of monitoring tools.
- Understanding of Critical incident management.
- Understanding of Change management.
- Good communication skills.
- Fast learner and process-oriented attitude.
- Experience in ticket Auditing/ ticket analysis and reporting will be preferred.


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