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Business Development Executive (IT Solutions)

Job Title: Business Development Executive (IT Solutions)
Contract Type: Permanent
Location: Doha
Industry:
Salary: $2k - 4k per month
Reference: 0011
Contact Name: Sims Nyandeni
Contact Email: sims.nyandeni@tanint.com
Job Published: November 13, 2018 04:50

Job Description

The Account Manager role will be responsible for enterprise account management which includes the following responsibilities, ensure customer satisfaction with delivered products and services, maintain customer relations on behalf of the company, qualification of opportunities, development of proposals, conducting presales activities, post sales account management, customer education, collect and action customer feedback, and liaison with service delivery teams.  The Account Manager is expected to deliver consultative advice approach targeting enterprise grade clients; the Account Manager will receive training to gain knowledge about the different service offerings.

Skills required

  • Bachelor’s degree in marketing, business administration, or computer science/engineering fields
  • 3-10 year experience in Account Management, Sales, or Customer service roles (nonspecific)
  • Successful track record in solution selling is highly desirable
  • Fluency in Arabic & English (written and spoken)
  • Solid presentation and communication skills
  • Expert level capabilities with Microsoft Power point or any other presentation software
  • A general understanding of IT infrastructure concepts and technologies or any hands on experience in the field of IT Operations, IT Security, or administration
  • Specific knowledge about Microsoft enterprise products is recommended
  • Knowledge about any of the following products is highly recommended
    • Microsoft System Center
    • Microsoft Azure
    • HP Open View
    • IBM Tivoli
    • CA Unicenter / Spectrum
    • Splunk
    • BMC Remedy or Service Desk Express
    • Manage Engine IT management products
    • Quest management products