Job Description
Currently searching for an Application Support orientated and well knowledgeable with Siebel for a prestigious Financial Services organisation in London.
The Application Support supports and maintains the application computing environment (primarily Siebel and OBIEE) by providing 2nd and 3rd line support to users.
Identifying system requirements; installing and maintaining software, installing upgrades; monitoring system performance and troubleshooting environment issues providing operational support when required.
Required
Trained/experienced or worked in an environment with Siebel 8.x (ideally certified):
Administration and Support
Architecture/Infratsructure
Siebel Fundamentals
Siebel Tools (Basic)
Open UI (Beneficial)
Releases (Siebel repository export / import, SRF compilation, Schema changes, data transfer, generate browser scripts, transfer code/system files)
Strong SQL (MS SQL Server)
PL/SQL
Application monitoring and maintenance on windows environments including clustering
?Provide 2nd and 3rd line support across key IT controlled applications (Siebel and OBIEE) categorising, prioritising, triaging and progressing service requests, incidents, problems and changes which are logged with IT, in-line with industry best practices.
Troubleshooting of application problems related to the application functionality, environments, performance monitoring and troubleshooting application issues.
If you have the relative experience and are looking for your next career move, apply today!