AG Operations Manager

Job Title: AG Operations Manager
Contract Type: Contract
Location: Unknown
Start Date: ASAP
Reference: LL-AGOM
Contact Name: Lola Liu
Contact Email:
Job Published: January 20, 2022 19:44

Job Description

Lola is looking for 5 AG Operations Managers.



- Responsible for operations, curating localized experiences for each set of audiences with a focus on specific verticals and categories to achieve business KPIs

- Optimize store recommendations and promotions, quantify their impact and define tactical plans for growing users’ engagement and retention.

- Own feedback analysis to capture the user's voice and propose actionable improvements to achieve high user satisfaction  and maintain top paid user relationship

- Collaborate with BD and operations colleagues to closely work with strategic partners on programs and initiatives to grow their presence and user engagement.

- Plan Quarterly marketing activity to increase user awareness and revenue, should respect local culture and design activity accordingly.


Data Analysis:

- Regular collation, analysis and presentation of the KPI data while generating insights and highlighting performance trends

- Assess the success of curation strategies by proposing A/B tests and analysing scorecards

- Provide vertical insights, deep dives on specific categories and/or countries as well as building post-campaign reports

- Optimize the data reporting process to save time and focus on quality and consistent reporting using tools such as Excel and Power BI