Who We Are
Celcom is a key member of the highly acclaimed Axiata Group. The Axiata group (pronounced a-zee-ata) is one of the largest and most experienced Asian telecoms companies in operation today, with controlling interests in mobile operators throughout Malaysia, Indonesia, Sri Lanka, Bangladesh and Cambodia. The group also holds significant strategic stakes in India & Singapore. "Celcom" is the brand name used for operations in Malaysia and is the country’s premier mobile telecommunications company with close to 12 million customers. It is also Malaysia’s leading broadband service provider with over 937,000 subscribers.
Services provided by Celcom include Pre & Post Paid Mobile, Mobile Broadband, Content & VAS, Enterprise Solutions, and bulk Wholesale Services. In line with evolving technologies and changing consumer behaviour in Malaysia, Celcom is moving towards integrated multi-access and multimedia services. We provide the widest network coverage in the country with our 2G and 3G networks covering 95% and 81.7% of the population respectively.
Celcom’s vision is to be the finest Enterprise in the country. Together with our stakeholders, we will make Celcom a premium brand. A brand that symbolises the spirit of freedom, aspiration, confidence, dynamism, timelessness, universality and globalism.
- Delight our customers.
- Build a profitable enterprise maximising investor returns.
- To empower, develop and reward our people to become Malaysia’s preferred employer.
- Build win-win relationships with all of our business partners, based on mutual trust, respect and support.
- To bridge the digital divide, build our nation and enhance its standing abroad.
- Maintain the highest levels of transparency, integrity and professionalism.
- We pledge to delight our customers in every aspect of our services.
- We pledge to be committed to the pursuit of excellence.
- We pledge to maintain the highest level of integrity & professionalism.
- We pledge to always be optimistic, positive and dynamic in all we do.
- We pledge to constantly reflect warmth , friendliness, and approachability through our service and our work.